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Owned and operated by Orenvyra, our team is ready to answer questions about saunas, cold plunges, and red light panels.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Any exceptions will be clearly stated on the product page and at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your wellness space, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange my product for a different model?
Contact us with your order number and the model you are interested in, and we will walk you through the process.
What is the difference between an infrared sauna and a barrel sauna?
Infrared saunas use infrared light to warm your body directly at lower ambient temperatures, while barrel saunas use traditional heated air in a curved cedar enclosure. Both are designed to support relaxation in their own way.
How do I choose the right red light panel?
Panel size depends on the area you want to cover. Smaller panels work well for focused sessions, while full-body panels cover a wider surface for whole-body use. Our team can help you find the right match.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team knows saunas, cold plunges, and red light panels, so we can help you choose with confidence.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
